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FREQUENTLY ASKED QUESTIONS

Trials often lead to overuse, which negatively affects the performance of our support service. However, our customers find that they don’t need a trial – our name says it all: quality assured! Experience the best with our #1 ranked premium servers.
To ensure you feel confident in your decision, we offer a 7-day money-back guarantee. This allows you to try our service risk-free.

How many simultaneous connexions are allowed ?

While you can install your IPTV subscription on several devices, But we offer upto 4 devices/connections so please note that it is only operational on four device at a time.

What types of devices are supported ?

We support a range of devices, such as Smart TVs, Kodi, VLC, PCs, Vu+, DreamBoxes, Enigma, Android Boxes, Android Smartphones, and Max

How long does it take to get a response from a support ticket ?

If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2 hours. We aim to reply within an hour of receiving a ticket. Please be aware that during busy periods, response times may extend up to 3 hours.

Which devices will work with our IPTV subscription ?

All these devices will work with Our Top IPTV Subscription service:

Smart TV,Android Box / Firestick / Firecube,Apple TV,Mag Box / TVIP / Formuler Z8 / Nvidia Shield,Vu+ Enigma Box,PC / MAC / Laptop,Tablet / iPad,Android Phone / iPhone

Why am I having buffering issues on some channels ?

To ensure a smooth streaming experience with IPTV, we recommend having an internet connection with a speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.